When we are trying to help identify email spam and routing issues it is important that the email is forward to us exactly as it was sent, just clicking forward doesn't do this. It needs to be ‘forward as attachment’.
Thunderbird
Select the message or messages you want to forward. (You can select multiple messages by holding the ‘Shift’ or ‘Ctrl’ keys when clicking.) Then from the menu bar at the top of the screen, choose ‘Message’ > ‘Forward As…’ > ‘Attachment’. The message should appear in the attachment box in a new message. Type the destination email address and press ‘send’.
Webmail
This is very easy using our= webmail system. To forward one or more emails, tick the messages you want to forward, and click the down arrow just to the right of ‘forward’ in the command bar. There should also be an option to ‘Forward as attachment’. Type the destination email address and press ‘send’. If this isn't appearing in message view, go to Options > Display Preferences > Message Display and Composition > Enable Forward as Attachment > Yes > Submit.
Outlook Express / Windows Mail
Right-click the message that you want to forward. In the context menu that appears, click ‘Forward as Attachment’ (this is also available from the ‘Message’ menu) at the top of the screen. Type the destination email address and press ‘send’.
If you want to send multiple messages, you can also drag and drop messages onto the message window. You can also select multiple messages by holding the ‘Shift’ or ‘Ctrl’ keys when clicking, and then right-click and ‘Forward as Attachment’ as above.
Outlook 2011 for Mac
Click on “E-mail” to create a new email (or attach to any reply). Select the email you want to forward in the folder, and then drag it to the body area of the email. (An alternative is to select multiple emails as in Outlook 2003/XP below.)
Outlook 2010
Right-click the message, select ‘More Actions’ and then click the ‘Forward as Attachment’ option.
Outlook 2007
In Outlook 2007, ‘Forward as Attachment’ is available from the ‘Actions’ menu when one or more emails are selected.
Outlook 97/2000/2003/XP
To forward multiple emails, select the messages (by holding the ‘Shift’ or ‘Ctrl’ keys when clicking). Then right-click and select ‘Forward items’. This automatically attaches the emails to a blank message – Outlook decides for itself whether to forward as an attachment depending on how many messages you are forwarding. Type the destination email address and press ‘send’. (You could also use this to send a single email, by selecting a message you don’t want to send, and then removing that attachment before sending.)
Alternatively, start a new email message. You can then either drag and drop one or more messages into the new message (if after selecting the message you can’t see the new message window any more, drag it instead to the taskbar button for the new message and the window you want should come to the foreground); or from the menu, click the ‘Insert’ menu and then choose ‘Item’. In the top half of the window that opens, select the folder that contains the email you want to send, usually Inbox. Then select the message you want to attach, and make sure that any ‘Insert As’ option is set to ‘Attachment’ before clicking ‘OK’. Type the destination email address and press ‘send’.
You can tell Outlook to always forward as attachment by going to ‘Tools’ > ‘Options’ > ‘Preferences’ > ‘E-mail Options’ > ‘When forwarding a message’, and selecting ‘Attach original message’ > ‘OK’.
Outlook.com or Office 365
Seriously, you’re forwarding GreenNet email to Microsoft Webmail? One solution is getting a sensible email program like Thunderbird. Otherwise, what you have to do it go to “…” then “View message source”, then copy the contents into a new file on your desktop with a “.eml” extension, then compose a “New” message and attach the .eml file from your computer.
Mac Mail
- It's said the following works, but it usually doesn't: Open the message you want to forward. Under the ‘View’ menu, select ‘Message’ > ‘Long headers’ Then click ‘Forward’
- More reliably, the drag and drop methods above should work: create a new message, return to your inbox, click and drag the message as an envelope into the new message window.
- Or a third method: open the message, click on File > Save As and choose as the format 'Raw Message Source'. Then send a new message attaching the saved file.
