The below FAQs will guide you through some of the common issues with installing and configuring the "Slightly Different ePDQ WP e-Commerce" plugin.
[toggle_content title="On activation it is telling me I need to install or upgrade the Ioncube loaders"]
Our premium plugins are compiled using something called the Ioncube Encoder, as are many commercial PHP application. This is to protect our IPR and licensing information and requires your web server has the Ioncube loaders installed in order to operate.
Most web servers have these loaders installed already but if you are getting a message saying that they are not then you either need to speak to your web host and ask them to install the loaders or download them free of charge from http://www.ioncube.com/loaders.php and use the wizard supplied there to upload a copy to your web site.
[toggle_content title="On activation it is telling me the file permissions are wrong or I need to manually copy some files"]
With a standard installation of WordPress the plugins folder is writable so plugins can self install without issue. However, if you have a hardened installation the plugins folder may not be writable. This is good news for site security not so good for ease of installation.
Change the permisions of you plugin folder (/path/to/wordpress/wp-content/plugins/) to be writable using:
CHMOD 777 /path/to/wordpress/wp-content/plugins
Then install and configure the plugin and then change it back using:
CHMOD 755 /path/to/wordpress/wp-content/plugins
CHMOD -R 777 /path/to/wordpress/wp-content/plugins/sd-epdq-wp-e-commerce/
Manually copy (using FTP or SSH) the file sd-epdq-wp-e-commerce-caller.php from /path/to/wordpress/wp-content/plugins/sd-epdq-wp-e-commerce/ to /path/to/wordpress/wp-content/plugins/wp-e-commerce/wpsc-merchants/ and make sure the file /path/to/wordpress/wp-content/plugins/sd-epdq-wp-e-commerce/epdq_local_key.txt exists and is writable.
[toggle_content title="OK, all installed fine but it is now asking for a license"]
Coming soon ...